Special handling, efficient service

The letter mentioned the emergency repair of the No. 1 cracking furnace in the ethylene unit of the Lanzhou Petrochemical Ethylene Plant. The lack of explosion-proof pushbutton switches and explosion-proof signal lamps of the appropriate size seriously affected the progress of the repair project. Colleague Wei Zhengdong from the Lanzhou CZ explosion-proof office demonstrated excellent product knowledge and professionalism. He was able to respond to users' needs and actively confirmed specifications and models. At the same time, he coordinated the company's marketing service department staff to fly directly to Lanzhou to deliver the parts and components urgently needed by users. They were delivered to the repair site as quickly as possible. This saves time in the commissioning and start-up of the 1# cracking furnace and reduces risks to the safe and smooth operation of the equipment.

Service without service is the best service

Every thank you letter is a sign of our customers' trust and support, and a source of strength that inspires us to continue to progress and work hard.

"Safety" is the core value of CZ, so we have put forward the after-sales concept of "service without service is the best service", that is, to provide users with mature solutions that can stand the test, so that users have no worries. However, if users encounter incurable diseases or need urgent help, our marketing service department staff will meet their expectations and wholeheartedly provide customers with efficient, high-quality and satisfactory services 24 hours a day, 365 days a year.

CZ's vision is to provide a truly safe experience for every user, so that every user can come to work happily and go home safely to see the smiling faces of their families. -For the safe production of users, CZ Explosion Proof will make unremitting efforts and move forward!