At the beginning of the Year of Gengzi, the new coronavirus broke out and spread rapidly around the world, attracting global attention. CZ Electric immediately extended a helping hand and made the health and safety of employees and customers its top priority. The most important thing is to provide support and encouragement, and convey the warmth and love of the CZ family.
1. Sending anti-epidemic masks to overseas customers
Now that the epidemic has been effectively controlled in China, the whole country is resuming work and production in an orderly manner, but the global epidemic is still spreading. Against this background, the International Trade Department of CZ urgently applied for and purchased a batch of anti-epidemic masks from the company and sent them to overseas customers by international express delivery as soon as possible, taking practical measures to help overseas customers in times of need. Inspire customers' trust and let them feel CZ's warmth and friendship.
Amy from the European Region wrote to an Italian customer, "L' Amor che move il sole e l'altre stelle (I will travel a hundred thousand miles westwards and I will sail with you in the same boat)".
Kally from the Middle East region wrote to customers in the United Arab Emirates: "When people are determined, they can overcome anything (When people are united, Mount Tai can move)".
Leo from the South East Asia region wrote to a client in Thailand: "Living on the same earth, sharing the same destiny (sharing the same sunshine, we are all children of the earth)".
Rita from the Americas Region wrote to a South American client: "We are leaves of the same tree, waves of the same sea, stay strong, we can beat it, CZ is with you. (We are leaves of the same tree, waves of the same sea, stay strong, we can beat it, CZ is with you). Zhiye, come on, we will win eventually, Chuangzheng is with you)".
Jim from the International Trade Department wrote to a Russian client: "Everything is fleeting, everything will pass (Everything is fleeting, everything will pass)".
2. Sharing new coronavirus prevention and control manuals and information with overseas customers
Colleagues from the Ministry of International Trade are sharing China's prevention and treatment manual for controlling the new coronavirus with overseas customers, and it is also available in several languages. At the same time, share your thoughts and experiences during the isolation period in China, and work together to scientifically prevent the epidemic.
3. Improve order production and delivery times, and help customers accelerate product circulation
During the special period of the COVID-19 pandemic, Chuangzheng adopted special processing for customer orders in special areas. For customers who need early delivery due to the impact of the epidemic, priority arrangements will be made to prioritise production and delivery. Throughout the production period, Chuangzheng will continue to improve processes, optimise processes, shorten the production delivery time of orders and help customers to speed up product circulation.
4. Strengthen team building
During the special period of the epidemic, Chuangzheng strengthened team training, professional product training to improve business, business simulation training, etc. As Jim from the International Trade Department said, "Everything is fleeting, everything will pass". I believe that the COVID-19 epidemic will be short-lived. After the epidemic is over, there will be a peak in customer visits and innovation will also hit the accelerator to better serve global customers.
As long as we work together, no winter is insurmountable;
As long as we watch together, there is no spring that will not come.
Right now, spring is in the branches, and it is another season full of vitality!
Come on China, come on the world, Chuangzheng is with you!
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